Wells Fargo Tops List of Top U.S. Commercial Loan Servicers

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According to the Mortgage Bankers Association's 2014 year-end ranking of commercial and multifamily mortgage servicers (based on annual volumes), the top of the list was Wells Fargo with $474.4 billion. Second place was PNC Real Estate/Midland Loan Services with $396.8 billion, followed by Berkadia Commercial Mortgage LLC with $236.3 billion, KeyBank National Association with $174.4 billion, and GEMSA Loan Services, L.P. with $101.3 billion.

Wells Fargo, PNC/Midland, KeyBank, and Berkadia are the largest master and primary servicers of commercial/multifamily loans in U.S. commercial mortgage backed securities (CMBS), collateralized debt obligations (CDO) and other asset-backed securities (ABS); Prudential Asset Resources, PNC/Midland, GEMSA, and MetLife are the largest servicers for life companies; PNC/Midland, Wells Fargo, Walker & Dunlop, LLC, and Berkeley Point Capital, LLC are the largest Fannie Mae servicers; Wells Fargo, PNC/Midland, KeyBank National Association, and GEMSA are the largest Freddie Mac servicers.

PNC/Midland ranks as the top master and primary servicer of commercial bank and savings institution loans; of loans for the credit companies, pension funds, real estate investment trusts (REITs), and investment funds; and of loans for FHA and Ginnie Mae.  Wells Fargo is the top servicer for loans held in warehouse facilities.  Berkadia is the top for other investor type loans.

A primary servicer is generally responsible for collecting loan payments from borrowers, performing property inspections and other property-related activities.  A master servicer is typically responsible for collecting cash and data from primary servicers and then providing that cash and data, through trustees, to investors.  Unless otherwise noted, MBA tabulations that combine different roles do not double-count loans for which a single servicer performs multiple roles. The tabulations can and do double-count across servicers loans for which multiple servicers each fulfill a role.